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Emergency Response Care Employees Honored
SCOTTSBLUFF, Neb., – Regional West Medical Center, Scottsbluff, is proud to recognize five employees of Sidney’s Emergency Response Care for providing outstanding customer service and quality care.
Zharyl Younglund, Check Lefferts, Tony Balandran, Enemencio Falcon, and Doug Armbruster were nominated by patients and their families for providing outstanding care that exceeded expectations.
“The Emergency Response Care staff is exceptional. This is the only department I know of in which the majority of employees are nominated individually by patients for our STARS award,” said Karla Edwards, director of Service Excellence at Regional West Medical Center.
Younglund, Lefferts, Balandran, Falcon and Armbruster were each recognized with a note personally signed by Regional West Health Services President Todd Sorensen and received a STARS lapel pin.
Regional West Health Services, Scottsbluff, Neb., is the parent company for Regional West Medical Center and Regional West Physicians Clinic. These organizations, with over 1,800 employees, provide comprehensive and innovative health care services for the people and communities of western Nebraska and the neighboring states of Colorado, South Dakota and Wyoming. With over 110 active physicians, 95 percent of whom are board certified or board eligible, plus an additional 25 consulting specialists, the Regional West family of health care organizations offers care that spans more than 30 medical specialties.