Patients
Welcome to Regional West. Our goal is to provide you with the information needed make your experience at Regional West as comfortable and seamless as possible. In this section, you will find links to help you navigate through our system.
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Guest Relations
At Regional West Medical Center, a patient and guest experience specialist is available to assist patients and families. Our goal is to provide you with exceptional care and be responsive to your needs.
Medical Record Request
Although the Health Information Portability & Accountability Act (HIPAA) allows healthcare institutions 30 days to complete a medical records request, Regional West strives to process these requests within five to seven business days.
Pastoral Care
Regional West Medical Center recognizes the vital role spiritual support plays in exceptional healthcare. Our chaplain offers a nondenominational ministry that is available to you and your loved ones during your time in the hospital.
Patient Education & Other Resources
We have a number of resources available to all Regional West patients and visitors.
Patient Information Guide
Regional West Health Services is dedicated to supporting safe, comprehensive, and innovative healthcare services for the people and communities in our region.
Patient Testimonials
Each patient and their family have their own story to tell. We are proud to share some of their stories here.
Pharmacy Services
Regional West Medical Center’s Pharmacy Department provides a complete range of inpatient and outpatient pharmacy services.
Scheduling Services
It's easy to schedule outpatient services at Regional West. Your healthcare provider will provide your information to One Call Does It All at 308-630-1503 and they will contact you.
Social Work
Our Case Management team consists of two key disciplines: social work employees and RN case managers. Together they work diligently to improve the health of our patients through advocacy, communication, discharge planning, insurance coordination, and ongoing education.
Outreach Clinics
In addition to local care, Regional West provides a number of outreach clinics that span the Panhandle area and beyond.
Regional West Non-Discrimination Notice
NOTICE INFORMING INDIVIDUALS ABOUT NONDISCRIMINATION AND ACCESSIBILITY REQUIREMENTS AND NONDISCRIMINATION STATEMENT REGIONAL WEST HEALTH SERVICES, REGIONAL WEST MEDICAL CENTER, AND REGIONAL WEST PHYSICIANS CLINIC Discrimination is Against the Law