Care and Concern for Patients Earns Regional West Employee a Third Quarter PEARL Award

Soledad Duarte was recently recognized by Regional West as a third quarter PEARL award recipient.

The PEARL award recognizes employees for outstanding customer service, quality patient care, and teamwork reflecting Pride, Effort, Attentiveness, Respect, and Leadership. Each quarter, the PEARL committee selects individuals who exemplify outstanding teamwork and those who have gone above and beyond to take care of their patients and/or co-workers.

Duarte works as a patient access specialist in Regional West Physicians Clinic-Skin Clinic & Medical Aesthetic Center. “Soledad is always so pleasant and helpful on the phone and in person. She takes great care of my whole family,” read the first of her two nominations. “She always makes time for my dad – so kind and invested in his care and getting him scheduled. What a wonderful first impression for patients who are nervous about having cancer treatments. Thank you!”