Patient Entry Into the Medical Center

Medical Patient

If your call concerns a MEDICAL patient, you will be connected with an on-call hospitalist (for patient acceptance) and the house supervisor (for bed placement). The charge nurse for the floor/unit to which the patient will be assigned will also be immediately conferenced-in, ensuring that the chief complaint/diagnosis information is delivered just one time.

When Requesting a Transfer

Please have the following information available when calling:

  • Patient’s name
  • Patient’s age
  • Patient’s date of birth
  • Patient’s weight
  • Patient’s chief complaint/diagnosis
  • Medications the patient has onboard
  • IV’s (how many)
  • Airway: Is the patient intubated? On room air? Nasal cannula? (If, so how many liters?) Non-rebreather?
  • Vitals
  • Special equipment needed

Transfer Center

Transfer Center

One Call Does It All
800-252-2215

Patient admissions to Regional West Medical Center 
The Transfer Center is staffed 24 hours a day, 7 days a week, 365 days a year.

One call to the Transfer Center at Regional West ensures:

Technical Details

Air Link Fixed and Rotor

Aircraft

The Bell 407GX Air Link helicopter is operated by Med-Trans Corporation under FAA Part 135. The Air Link helicopter operates as a Visual Flight Rules (VFR), day/night program.

In 2018, we introduced the Pilatus PC-12 fixed wing aircraft, which adds increased versatility for transporting patients faster, further, and with less weather restrictions. The Pilatus PC-12 Air Link airplane is operated by Guardian Flight under FAA part 135. The PC-12 operates as a Visual Flight Rules (VFR), Instrument Flight Rules (IFR), known icing conditions, day/night program.

Request a Community Education Event

Regional West Air Link, Med-Trans Corporation, and Guardian Flight strongly believe that participation and leadership in the communities we serve is a priority for our program. To honor this commitment, and many others, we have instituted a community outreach education program.

To help protect our resources and ability to continue providing these programs, we have developed outreach objectives. Please review the following objectives before requesting an Air Link PR/Community outreach flight.

FAQs

Are there limitations on who can be transported?

Air Link does not fly neonatal intensive care (NICU) patients. There are size/weight criteria for adult patients, which are evaluated on an individual basis. Patients must be able to fit into the helicopter’s somewhat limited space. With the addition of the Pilatus PC-12 airplane, Air Link can accommodate larger patients; however, it depends greatly on the weight distribution. Air Link does not currently fly patients with balloon pumps or patients in which active CPR is in progress.

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